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Return & Exchange

Have a look at our convenient returns and exchange policy

We organized the most outstanding return and exchange policy for the comfort of our valued customer. We will deliver you the product which equals your payment and if you find any type of problem with the order or the purchase leather jacket is not matched to your desired quality then you can simply exchange it within 30 days from the date on which you have received your product.

When you decided to avail the return and exchange policy, then firstly you should email to our site then send back the order. By getting your email we came to know that we will be receiving the return.

Here are a few requirements regarding the return/exchange policies that you must follow

At Starsjackets.com, we build up our orders as per your stated size and color so we don’t have control over size or color. Please keep in mind that for incorrect ordering of size and color We Do Not give any refunds – returns. So take care of size and color before placing and order. If you still have any question, email us at: sales@onlineshop.sandbox

1: What if the jacket doesn’t fit satisfyingly on me?
It is not to worry, just send your outfit in good, selling condition within 7 days and we will send out the new piece. No refund or exchange can be given For specially made orders according to provided size as it was designed absolutely for your physique and we cannot reuse it for sale to any other buyer. The delivery costs will be anyhow borne by the buyer.

2: We don’t offer any refund or return or exchange for any clothing, if you buy two items in a single transaction. This is, to put off of ordering different products and at last, select only one.

3: No product or color or size can be exchanged as it is passed over for designing within 24 hours of verification.

4. Outfit’s cancellation is calculated on the following conditions:
a. There is a 25 % deduction on your jacket’s amount for cancelling any jackets order within 3 days,
b. We charge 45% deduction on the full amount If you make a decision to cancel your order within 7 days
c. After 7 days of verification of the order no cancellation will be accepted

5: Our high quality department checks the product for quality before mailing new orders to customers. If the garment is not OK while delivery time, we will mail a new attire with priority shipment borne by us.

6: Refunds will only be accepted if we are late 29 working days after your payment is received. we will make a full repayment in conjunction with shipment charges If we are not able to certify that the delivery was sent to your mentioned address.